| WHAT MAKES US SPECIAL |  |
Throughout history trade has created links between different continents, countries, and cultures. As in many other things, the Romans and Greeks were pioneers; later, Spanish and Portuguese traders connected the old and the new world. Today, production and economic exchange have gone global. Technology and product cycles are becoming shorter, and transport and supply chains are becoming more complex. Thanks to more than 50 years of expertise, its client-oriented relationship management and its global network Rohde & Liesenfeld is well prepared to meet these challenges.
We have always been a private, owner-managed company, which has grown gradually into a global business over the years. We are truly an international company – just as our clients need us to be. Our own network is supplemented by selected strategic alliances. This helps us to be competitive and present on the international markets and to actively and flexibly fulfil any of our clients’ demands everywhere in the world. Continuity and reliability have always been a priority for us, both in our client and business-partner relationships and in our dealings with our staff. We create scope, potential and incentives for our employees’ commitment and growth in order to promote positive thinking, different perspectives, abilities, motivation, experience and self-reliance among our staff. All internal and external actions are based on quick and reliable decision making. Results are measured by our financial management and controlling systems, which are comparable with those of exchange-traded companies.
Quality is of particular importance for us. Our business sucess is closely linked to the quality of our services. R&L Group’s main target is to offer a solution which meets client demands, is adequate in the current market conditions, fulfils all professional requirements and offers the best deal. We want to contribute to your – our clients’ – business success. This helps to ensure long-term client satisfaction and to support our clients’ business. Our quality management has been certified by the German section of the DQS Group under DIN EN ISO 9001:2000 (> QM certificate).
R&L is committed to the protection of the environment and the health and safety of its employees, customers, and neighbours. This commitment is applied worldwide. Therefore, R&L has policies and procedures in place in order to maintain sound health, safety, and environmental management practices. Further information is available upon request.
